Fresh Start Conflict Management Workshop

We all want the perfect workplace
but the reality can be quite different

What do you need for a happy workplace?

Listening to be heard

Coming together through conflict

Emapthy vs Sympathy

Brené Brown writes that “empathy fuels connection, sympathy drives disconnection”. It is up to each one of us to gain the tools to regain what may be lost. Through interactive exercises, we will add to your toolkit build connections.

Intent vs Perception

We seek out love, trust and support in each of our relationships, yet find ourselves in a myriad of arguments, fights and feeling alone. Understanding the difference between intent and perception is key for healthy relationships, we will guide you through that path.

Trust vs Doubt

We’ve all heard that trust is like a vase. We look at that same metaphor a bit differently. While what is lost may never be regained, the new element that we can find could bring us even closer. The choice is up to us. Trust and productivity go together, it simply requires effort. 

Guilt vs Blame & Shame

There is a major difference between feeling guilt, blame or shame. How we define, interact and process these different emotions can have a major effect on the health of our relationships.

Needs vs Wants

Needs are more than the things we can’t live without. They represent our values, wants, desires and preferences for a happier and/or more meaningful experience as a human being. Understanding what you need vs what you want will lead to a healthy relationship.

Fear vs Danger

The fear of betrayal, of being alone, of being forgotten are primal to each of us, and are at the core of our being.  There is, however, a vast difference between the fear of something, and the real danger it may occur.  Navigating this opens our minds to belonging to something bigger – a team.

Conflict Management 101
3 hour workshop

This engaging 3 hour workshop gives participants a positive perspective on how they can improve their skills

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6-Step Conflict Management Process

From understanding your business to full strategy implementation and support, we have you covered.

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3 Day Certified Training Program

A fully certified 3 day program that is eligible for the Alberta Job Grant that can transform your business.

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Your Trainer

Don Schapira, Q.Med.

Don Schapira, Q.Med., has over 20 years experience in training and delivering positive messages to the boardroom, class room and the family room.

With a long history of building up positive corporate cultures, Don opened the doors to the Fresh Start for Families concept back in 2015.  Working with hundreds of families, and couples to find the better way to communicate, Don has also mentored youth directly to overcome conflict and find a better way to resolve their issues.

Trained at Northwestern University in Chicago, and the Alternative Dispute Resolution Institute of Alberta, Don currently works as a trainer for many not-for-profit and charitable organizations including, Peer Mediation & Skills Training, Rotary Canada and ADRIA.

Don has made it his goal to provide you with the right tools in order to help you find your very own Fresh Start.

Email or call Don directly for more information: